At Ekoprints, we value the trust you place in us and are committed to protecting your personal and business information. This Privacy Policy explains how we collect, use, store, and safeguard information when you visit or transact on our website.

Information We Collect

We may collect information such as your name, business name, contact details, billing and shipping addresses, GST or business identifiers (for B2B transactions), payment information, and order history. We also collect technical data like IP address, browser type, device information, and browsing behavior to improve website performance and user experience.

How We Use Your Information

The information collected is used to:

  • Process and fulfill orders

  • Manage retailer and B2B accounts

  • Communicate order updates, invoices, and service-related messages

  • Improve our products, services, and website functionality

  • Detect and prevent fraud, misuse, or unauthorized access

  • Comply with legal and regulatory obligations

We do not sell or rent your personal data to third parties.

Data Sharing

We may share limited information with trusted service providers such as logistics partners, payment gateways, and technology vendors solely for order fulfillment, payments, and website operations. These partners are bound by confidentiality obligations.

Data Security

Ekoprints uses reasonable technical and organizational security measures to protect your data against unauthorized access, alteration, or disclosure. While we strive to safeguard information, no online transmission is completely secure.

Cookies

Our website uses cookies to enhance browsing experience, remember preferences, and analyze traffic. You may disable cookies through your browser settings, though some features may be affected.

Your Rights

You may request access, correction, or deletion of your personal information by contacting us. Business records may be retained as required by law.

Policy Updates

This Privacy Policy may be updated periodically. Continued use of the website implies acceptance of the revised policy.

For any questions or concerns, please reach out to Ekoprints through our official contact channels.